Frequently asked questions
What exactly do I get, and when?
An interactive report at your own private link, plus a print-ready PDF of the same report for printing or taking into a meeting. Both arrive by email within 3 to 5 business days of you placing the order.
How is this different from the Landing Page Audit?
A landing page sells an offer to someone who has just arrived. A product page sells one item to someone who is already comparing it. This audit looks at what only product pages have: images, variants, pricing, shipping, returns, reviews and the add-to-cart moment.
Is the video included?
No. The Product Page Diagnosis video is optional and costs $499 on top of the audit. The audit is a complete product without it; the video is for people who would rather have the specialist talk them through the findings than read them.
How many product pages can I submit?
Up to 10 in one order. Every page after the first is discounted automatically, and each one gets its own review and its own section in the report.
Should I send my best seller or my worst?
Send the product with the most traffic and the weakest sales. That is where a fix pays back fastest, and what we find usually applies across your other product pages too.
Do you need access to my store?
No. We only need the product page address. We never ask for a login to your store admin, and you never have to give us access to anything.
Which platforms do you work with?
Any store we can open in a browser: Shopify, WooCommerce, BigCommerce, Wix, Squarespace or a custom build. Recommendations are written so they can be carried out on your platform.
How long do I have access to my report?
Your private link stays live for one year from delivery. Download the print-ready PDF at any time and that copy is yours to keep permanently.
Who actually does the work? Is it AI?
An e-commerce specialist reviews your product pages and writes the findings. AI helps with measurement and sorting, the way any professional uses a tool, but it does not produce your report and a human is responsible for every recommendation in it.
What if the report is not useful?
Our 7-day audit guarantee applies. Tell us what fell short within seven days of delivery and a second specialist redoes the audit at no cost. If the second report still misses, we refund you in full.
Can I ask questions after I get the report?
Yes. Reply to the delivery email and your specialist will clarify anything in the findings. That is included and there is no charge for it.
Do you fix the problems, or just find them?
Both, but separately. The audit tells you what is wrong. If you want it fixed, page optimization, copy and images are sold as add-ons with their own published prices. Nothing obliges you to buy them, and most clients act on the report themselves.
Will this help if I am running ads?
This is one of the best times to do it. Ad spend sent to a product page that does not convert is the most expensive problem a store has, and an audit costs less than a few days of most ad budgets.
Is this a subscription?
No. You pay once. Nothing renews, there is no contract, and we will not put you on a plan.